Forum Discussion

Anonymous

11 years ago

SolvedApproved

Origin's Security Questions in Japanese?

Hi guys! This is my first post, and yes, I do know this is a website forum for The Sims 3 questions... But this is kind of related to Sims 3 (in a way...) seeing as how I am attemping to purchase ite...

technical issues

crinrict
11 years ago
Sounds like your account might have been compromised.

Contact a game adviser immediately for further help with this

Game advisers can be found through live chat.

https://help.ea.com/en/contact-us/

Click on the orange NEXT button

Select a platform

Click on the orange NEXT button

Select a topic and describe your problem in a few words

Click on the orange NEXT button

Click Chat Now to chat with a Game adviser

In Details here: How to contact a Game Advisor using the new EA Help page

Anonymous

11 years ago

Approved

I have requested someone to call me, they estimate it at 17 minutes. Thank you, I hadn't even thought about that being a possibility! I will update once I get an answer from EA... Thank you once again, Crinrict!

EDIT:

Awesome! They resolved the problem almost immediately! Thank you so much Crinrict for the advice! 🙂

crinrict

Hero+

11 years ago

Glad to hear that.