Forum Discussion
maryednalusk Many EA employees are off for the long weekend, so in the interim, please let EA_Solaire know when you bought Island Paradise, and from where (EA App, Steam, physical store, etc.), as well as whether it ever worked.
The Sims 3 Store is down, at least in part, so that may be the reason you can't use your SimPoints or install anything you already own from the Store. This is the master thread:
Sims 3 website is down? | EA Forums - 12899232
You can keep an eye on it for updates.
I bout it several years ago I registered it with ea and it was working then a couple months ago I got off the game and when I got back on it wasn't and hasn't since it shows I own it and says it's installed but it's no where in the game I've reinstalled and it installed nothing has worked I've been trying to get help a couple of months now for it hope you can help me