Forum Discussion
puzzlezaddict
31 days agoHero+
maryednalusk Have you contacted EA customer support yet to ask about the status of your pack? If you provide the code, a support rep can look it up and potentially fix any issue with your ownership.
https://help.ea.com/en/customer-care/
I would recommend live chat rather than email. If you don't see the option, choose a slightly different category of issue.