Anonymous
10 years ago[PC] The Sims 3 - Technical issue - Black screen @ start up
Hi,
I have an issue with the Sims 3, where I start up the game and just get a black screen.
The issue occurred after I upgraded from Windows 8.1 to Windows 10, prior to the upgrade everything worked perfectly. After a lot of troubleshooting I came to the conclusion that the upgrade to Win 10 was the issue, so I moved back to Win 8.1. The issue still persisted after the downgrade though.
Current specs:
Operating System: Windows 8.1 64-bit
Language: Swedish
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (4 CPUs), ~2.4GHz
Memory: 8192MB RAM
Card name: Intel(R) HD Graphics Family
Card name: NVIDIA GeForce 840M
After a lot of troubleshooting I decided to reset my PC, much like a reformat but keeping my personal files.
Troubleshooting tried before reset of PC:
- Upgraded GPU drivers. (both intel and nvidia)
- Deleted cache files
- Used super patcher
- Ran Ccleaner
- Tried a clean boot
Troubleshooting done after reset of PC:
- Upgraded GPU drivers. (both intel and nvidia)
- Re-installed Origin
- Re-installed Game
- Changed the .ini to not play the game in full screen. (This made it so that only 2/3 of the screen is now black instead of the full screen.)
- Reinstalled VC++ 2005 redist. Not sure if it went through 100% as the installation bar just comes up for like 2 seconds. I cannot install the 2008 - 2013 VC++ updates because of and error saying I don't have the base files needed to install them.
- Clear the documents folder to create a new Sims 3 folder there.
The issue still persists.
Does anyone have any thoughts on where the issue could be? It's driving me crazy and I really want to play the game again ☹️