Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Please help! All the sims are gone from my towns and none of my saved games are shown in the menu!

A little info first:

- I own every expansion for TS3 (And I have Monta Vista, Hidden Springs, and Riverview downloaded)

- I have CC (but recently deleted A LOT of it, including anything that could possibly be corrupted)

- I am updated to the LATEST patch (1.63.5.024001)

- I had only two families that I kept in my game "main menu" (both Legacies)

- I had deleted all my old saved game files (none of which were with "Premade" sims)

 

My laptop specs: 
Type: Dell XPS L720X 64-Bit Operating System 

Windows 7
Processor: Intel(R) Core (TM) i7-2670QM CPU @ 2.20GHz

2.20GHz 

Installed Memory (RAM): 8.00 GB (7.90 GB usable)

What happened:

I was working on one of my legacy families for several hours, saving often (because things have been going wrong recently). I got Error 12 while trying to save and then my game crashed.
I took the opportunity when the game crashed to update my computer just in case that was the problem, checked my computer's memory (it was fine), and also deleted some of my old saved game files and the two "corrupted" save files from the Error 12. 
Next, I started Sims up again (after downloading the store content patch the launcher notified me of), and I noticed neither of my saved games were being displayed on the main menu. I quit the game and started looking for answers but couldn't find any that matched my exact problem, so I double checked all my files (which looked fine) and then restarted the game to see if it would work (basically to rule out any possibility that it could have been glitched or something). Still, neither of my saved games showed up...but I decided to click on New Game anyways because I thought I could start over. When Sunset Valley loaded, all of the Sims that came with the game (EA's premades) were gone and there was NO button for "Choose Household", however my own premade/library sims (saved sims) were still in the bar on the bottom. 

How do I fix this?

 

I want the premade (EA) sims in the town again! How do I make them show up again in the right houses/with their backstories there?
I don't mind if I have to reset my game to do it. How do I go about that/is it even possible?

I'm desperate for answers at this point...

pc
technical issues

8 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    see this blog here  that will tell you how to hopefully  find your missing saves/sims   http://sims3.crinrict.com/en/2011/09/error-saves-are-gone-options-are-reset.html  depending on which world you were playing in just start a new game in the+new game  if it was say sunset valley then the goths CyCL0nE  madison van watson, gobias koffiee , the bunch family et all will be loaded up  http://sims3.crinrict.com/en/2013/12/family-cant-be-selected.html

    that's all i have and do hope it helps you

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    p.s

    did you clear the cache files after getting rid of the CC

    delete the cach files go to electronic arts/the sims 3/

      •CasPartCache.package

    •compositorCache.package

    •scriptCache.package

    •simCompositorCache.package

    •socialCache.package.package

    it's safe to delete these files as a new ones will regenerate

  • Anonymous's avatar
    Anonymous
    12 years ago

    I will try your suggestions and will be back soon to report if they worked or not. Thank you!

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    welcomes if not we can try to more help for you 🙂

  • Anonymous's avatar
    Anonymous
    12 years ago

    None of the town sims even show up on the map to choose from in any of the worlds... :c There isn't a "Choose Household" button either. 
    I'm attempting to fix the things that she suggested, and then I shall delete the cache files. 

    This is so complicated >.<

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    ikr been there done most of it so totally understand the frustration/upset etc ohh do you have mods too , they may be outdated ? move that folder out to the desktop

  • Anonymous's avatar
    Anonymous
    12 years ago

    My game has been messing up SO much lately. I've been working on all the bugs in it for a week. :/ Worse things keep happening after I fix anything. 
    I have zero mods. 

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    i feel for you had a couple  of "those" games too  the sims when directed to go home went off in a taxi in opposite directions ended up with different names to the ones they had , me face palm this game is corrupting somehow   then UI went missing  after several hours of starting the game switching households  the UI was there switching back no UI switched back and forth exit game restart game  i was finally able to save the family via edit town had to start a new game and delete the other one but i had my family back... the only thing is your save game might be corrupted

    http://answers.ea.com/t5/The-Sims-3/FAQ-Savegame-Corruption/m-p/968290#U968290

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,281 PostsLatest Activity: 9 hours ago