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50bb724ef27cb6f's avatar
50bb724ef27cb6f
10 years ago

Pressing PLAY does nothing, game not starting

There is an official topic somewhere on this, I read thru it and the last posts were from 2013 so I wasn't sure if I should bump it or not, I'm not sure on forum etiquette!  

Here is the information I have on my problem, I can go back to that post and do this there if you would wish. 

OS- Windows 10
When - not 100% sure, I reset my game and after fixing my graphics, it now will not play.
Version - disk, base game downloaded thru origin, Seasons disk currently being used
Programs open - none except Origin (and right now while checking for solutions Chrome)
Antivirus - McAfee

Firewall - windows probably and McAfee's but it's turned off (to try and see if it was the problem)
Emulators - none
Bypass Launcher - no, that doesn't work, no matter what extension I open it opens the launcher anyway.
Anything else you like to share - I hadn't played since November, so about a week ago I opened my game. It  got stuck on the black screen without ever loading so I assumed a mod was doing something to it. I took out all mods and CC and opened, it still got stuck on the black screen, twice, so I reset the folder. It opened fine but I lost my graphics settings, and spent days trying to get it to read my graphics card in the DeviceConfig. I fixed that issue today(I think, I haven't been able to open and check) and it will not play at all. No black screen, no loading anything at all after clicking play. Origin lets me open the launcher again after about a minute, with the same results. There is nothing in the task manager. I checked my RAM to be sure it wasn't low and my computer said it is fine. I did a clean up of old games and files of other nature that weren't needed.

**EDIT** I followed a couple of steps in the original error post and used the Event Log and got this error -

Faulting application name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
Faulting module name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
Exception code: 0xc0000005
Fault offset: 0x00a5c29c
Faulting process id: 0x1dec
Faulting application start time: 0x01d153f36ab546f7
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
Report Id: 67cbf620-aa83-4927-aab2-7d0729f683e7
Faulting package full name:
Faulting package-relative application ID:

pc
technical issues

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    So it runs if you remove the changes that you made to the graphics files but it doesn't if you put them in ? 

    Sounds to me like the edited files prevent the game from starting.

    What issues do you have if you don't edit them ?

  • 50bb724ef27cb6f's avatar
    50bb724ef27cb6f
    10 years ago

    To be honest I didn't even think about that! I refreshed the sims 3 folder but didn't put the old graphics setting back in the other folders. Even after refreshing the folder the game won't open. But I'll try putting the old graphics rules back in and let you know what happens!
    I added my card and edited the texture memory, it was saying 32<OVERRIDE> and I followed a tutorial to fix it. Could that be what did it? I'll check and update this with what happens.

    **EDIT**

    I placed the original files in and the game came right up! I placed the files with only my card added, texture untouched, and it's not coming up. So it's something I've done in the file!

    I'll need help identifying if anything is wrong, I am horrible at these things. 

    Current DeviceConfig (from where game launched this morning with original rules and cards list)

    === Application info ===
    Name: Sims3
    Version:
    Build: Release
    === Rating info ===
    GPU: 5 GPU Memory: 1 CPU: 4 RAM: 4 CPU Speed: 3700 Threading: 3
    Adjusted CPU: 4534 RAM: 7364 Adjusted RAM: 6852 Cores: 4
    === Machine info ===
    OS version: Windows 8 6.2.9200
    OS prod type: 0
    OS major ver: 6
    OS minor ver: 2
    OS SP major ver: 0
    OS SP minor ver: 0
    OS is 64Bit: 1
    CPU: AuthenticAMD
    Brand: AMD A10-6700 APU with Radeon(tm) HD Graphics
    Family: 15
    Model: 3
    Cores: 4
    HT: 0
    x64: 0
    Memory: 7364MB
    Free memory: 5133MB
    User: Katie
    Computer: KATIE-PC
    === Graphics device info ===
    Number: 0
    Name (driver): AMD Radeon HD 8670D
    Name (database): AMD Radeon HD 8670D [Found: 0, Matched: 0]
    Vendor: ATI
    Chipset: Vendor: 1002, Device: 990c, Board: 85261043, Chipset: 0000
    Driver: aticfx32.dll, Version: 8.17.10.1404, GUID: D7B71EE2-DA4C-11CF-8F76-2CA5BEC2C535
    Driver version: 1404
    Monitor: \\.\DISPLAY1
    Texture memory: 32MB <<OVERRIDE>>
    Vertex program: 3.0
    Pixel program: 3.0
    Hardware TnL: 1

    Edited GraphicsRules file (that the game will not open if it is installed) *online so this post won't be six miles long*

    https://shrib.com/qAbNDrBaMifXagG?v=nc

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Do you have any actual issues running it with the origin files ? What was the reason you edited them in the first place ?

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