Forum Discussion
My wifi is running very well, but it is keep telling me to check my internet connection because it can't connect to the server. I'm playing sims 3 on MacBookPro 2019 13inch 8GB RAM and 250GB storage. How can I fix this problem?
- puzzlezaddict6 years agoHero+
@Yubinm826 The issue is on EA's end, not yours—its server isn't responding to the file that's supposed to authenticate your install. Try this workaround:
- 6 years ago
Thank you so much, I think it is working. But now when I try to play the game, it wants me to type int he registration code, and after I type it in, it says 'Exception Raised' and asks me if I want to debug it. But wether I click on Yes or No, sims will just quit itself. How can I fix this problem, please?
- puzzlezaddict6 years agoHero+
@Yubinm826 The asking for a code is a separate issue that, as far as I know, doesn't have a good solution. I'll ask if there are any updates on it yet, but the answer might take a couple of days.
In the meantime, do you own any other packs you could install? If so, it might get you around this error. (It might not help at all.) A few different packs need special help to get going, so let me know which one(s), if any, you own.