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Kserkess's avatar
Kserkess
11 years ago

Product expired

When i try to play The Sims 3 it says my product has expired and i should contact support, can anyone help me?
pc
technical issues
rumbutter's avatar
rumbutter
Hero (Retired)
11 years ago

🙂 good luck i'll cross my fingers for you

Kserkess's avatar
Kserkess
11 years ago
Wait time beetwen 5-10min, then it goes to 25-30... I'm waiting for them since yesterday, I have wrote e-mail now.
  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago
    @Kserkess wrote:
    Wait time beetwen 5-10min, then it goes to 25-30... I'm waiting for them since yesterday, I have wrote e-mail now.

    WOW

    although some browsers seem to work better for live chat have you tried firefox or IE

    i hope you do get sorted soon

    • Kserkess's avatar
      Kserkess
      11 years ago

      actually I AM USING firefox :P still cannot connect to live chat, and didn't get respond to email, so i'll have to wait i think

      • rumbutter's avatar
        rumbutter
        Hero (Retired)
        11 years ago
        @Kserkess wrote:

        actually I AM USING firefox :P still cannot connect to live chat, and didn't get respond to email, so i'll have to wait i think

        😕mileytongue:  🙂

        hmmm do you live outside the states ? you can try change the flag to US

        i just did the steps for live chat  an dthey are available

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