I am trying to get a 20% discount for a game of which i won with the Mac Donalds Compertion small stickers, when i put in the code it is not taking off the 20% at all please can you tell me how i get this deduction to work. The Mac Donalds website gives me a link and when i use it the deduction is not taken off it asks me for the full price...
You need to contact customer support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Beware that there's no longer an Email option
