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AuddieD's avatar
AuddieD
New Scout
1 year ago
Solved

Purchase the Game (AGAIN?)

Under manage, it's giving me a Purchase the Game. I purchased the game in like 2009. I don't know what else to say but this happens over and over again. 

2 Replies

  • @AuddieD  Does the EA App think you own the game?  I've seen the Purchase prompt too, but it doesn't affect my ability to play.  If you can play as well, just ignore this.

    If the EA App says you don't own the game, or it says you do but you can't play it, let me know which one.  In the latter case, I'd like to see a dxdiag as well; you can attach one to a reply here.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • AuddieD's avatar
    AuddieD
    New Scout
    1 year ago

    It does not have the EA Play tag on it in my library and I am able to play. I will ignore it. 

    Thanks for the response!