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Anonymous's avatar
Anonymous
14 years ago
Solved

Purchased Monte Vista but error when trying to download

Hi, I purchased Monte Vista but when I click "Download" an error message pops up that says "An unknown error occurred". I have rebooted and tried to download in two different browsers but I still ha...
  • Anonymous's avatar
    Anonymous
    14 years ago

    Hi -

    I just found a solution that works. I'm a mac user - I removed my SIms 3 preferences from my library and it has fixed the problem.

    Thanks!