I purchased Sims 3 online (www.ea.com) back in 2009, I have not played in a long time. I recently got a new desktop and am unable to download it again. Can anyone help? I'm not sure if I need to look in another place.
Thanks, Jessica
You can download the game throught the Origin Client which you can download here: http://origin.com/download. Log in the client, it should be there for you to download.
If it's not, you need to contact Customer support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Beware that there's no longer an Email option
