Forum Discussion

eskwisgaar's avatar
eskwisgaar
12 years ago
Solved

Purchasing sims 3 points

Is it normal for EA to charge me an extra dollar for everytime I purchase sims 3 points?
pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    Sounds strange. Are you living in the US ?

    I would contact customer support and ask them

    They can be found here: https://help.ea.com/contact-us/ask

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

crinrict's avatar
crinrict
Hero+
12 years ago

Sounds strange. Are you living in the US ?

I would contact customer support and ask them

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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