Re: AMD card not getting recognised help please found 1 matched 0

I cant take screenshots so i instead copy and pasted the important bits otherwise i can try to add images from my phone if this isnt enough information) 

vendor "ATI" 0x1002
card 0x73ff "AMD Radeon RX 6600 XT Series"
card 0x6798 "AMD Radeon HD 7900 Series"
card 0x6799 "AMD Radeon HD 7900 Series"
card 0x679a "AMD Radeon HD 7900 Series"
card 0x6800 "AMD Radeon HD 7900 Series"
card 0x6818 "AMD Radeon HD 7800 Series"
card 0x6819 "AMD Radeon HD 7800 Series"
card 0x682f "AMD Radeon HD 7700 Series"
card 0x683d "AMD Radeon HD 7700 Series"
card 0x683f "AMD Radeon HD 7700 Series"
card 0x6840 "AMD Radeon HD 7600 Series"
card 0x6841 "AMD Radeon HD 7600 Series"
card 0x6843 "AMD Radeon HD 7600 Series"
card 0x6850 "AMD Radeon HD 7500 Series"
card 0x675d "AMD Radeon HD 7500 Series"
card 0x6858 "AMD Radeon HD 7500 Series"
card 0x6772 "AMD Radeon HD 7400 Series"
card 0x677b "AMD Radeon HD 7400 Series"
card 0x6778 "AMD Radeon HD 7000 Series"

elseif (match("${cardVendor}", "ATI"))
if (match("${cardName}", "*HD 29?0*") or match("${cardName}", "*HD 36?0*") or match("${cardName}", "*HD 38?0*") or match("${cardName}", "*HD 4??0*") or match ("${cardName}", "*RX 6600*") or match("${cardName}", "*HD 5??0*") or match("${cardName}", "*Radeon 5xxx*") or match("${cardName}", "*HD 6??0*") or match("${cardName}", "*HD 7??0*") or match("${cardName}", "*Processor*") or match("${cardName}", "*V77?0*") or match("${cardName}", "*V87?0*"))
seti cardLevel $cardLevelUber
seti isCardMatched true

so i actually asked chatgpt for help and it told me to add a new line that goes 

or match ("${cardName}", "*RX 6600*") 

to the ATI/AMD section and it works now (found 1 matched 1) but im not sure if i did it correctly the game runs smoother now but the game now freezes for five minutes after 10 minutes of gameplay and unfreezes for like three minutes and then freezes again //// 

@ImIncrediblyOlD  I don't know whether to be impressed or scared that ChatGPT got that one right.

For the performance issues, what world(s) are you playing in, and does the same thing happen in Sunset Valley?  Please test if you haven't already.

Please also let me know whether you've taken steps to limit your in-game framerates, and if not, whether you need help with the process.  Your GPU is fast enough to generate wildly high fps in Sims 3, which is unnecessary and can be harmful to the long-term health of the card.  It can also cause crashing, although it doesn't always.

@ImIncrediblyOlD  Please check your in-game framerates with the cheat fps on , which will put an fps counter in the upper-right corner of the screen.  Let me know whether the limit you've imposed is holding.

What other mods do you use, and do you use any custom content?  If you play with only NRaas mods and no cc, does the game still freeze?  Please test and let me know; you don't need to save your progress.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

so i tested it out, when the game freezes the fps stays on the number it freezes on but when the game unfreezes it reaches 1 fps and quickly rises back up to 59 - 60fps. 

the fps counter tells me its capping at 60 

I think using TSW actually makes my game freeze more since before i even used it the game would freeze but go back to normal but aftrer using it the game freezes and then keeps on freezing..

Also i reinstalled my game to see if that would fix anything and it actually forgot my GPU so i had to do all of that again but for some reason it deleted my whole mod file 

Im not sure what im really doing tbh but i tried to make the game use more ram by setting it to 8gb rather than 2gb on the sims.ini file 

What should i be doing? should i be trying to use more fps to lower the fps? 

@ImIncrediblyOlD  Your dxdiag shows a few generic Windows errors and a few others that could be related to the graphics driver.  So please start by running a couple of basic checks to your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

Next, please do a clean uninstall and reinstall of the graphics driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

You can get a fresh copy of the newest driver here:

https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6600-series/amd-radeon-rx-6600-xt

Restart your computer after installing the driver and before trying to play.

The edit to the .ini file is unnecessary and possibly harmful.  The value in that file is 20 GB, not 2 (count the zeroes), and it's not the usable RAM, it's the maximum size of the script heap.  The recommendation to change it is terrible information and should have disappeared years ago, but it's been repeated by people who have no idea what the value refers to but want to sound smart.  Sims 3 has been large-address aware, meaning it can use up to just shy of 4 GB RAM, since 2010.

Anyway, please revert the change, or repair the game to restore the default version.  If you do repair, your edits to the .sgr files will also revert, so make copies before repairing or reapply the edits afterwards.

this is the message

hello i've done what you told me to do however the game still freezes.

I've actually realised that the game freezes when I do a thing that requires for the game to load a certain object, action or UIs. I found continuous patterns of freezing when I use builders mode and try to apply paint to the walls or try to conjure a spell in the supernatural expansion pack or when I try to click on my sim to do something. 

@ImIncrediblyOlD  Sims 3 can only use 800 MB VRAM ("texture memory"), so any value above that tells the game that it has access to as much VRAM as it can use.  So 1024 is fine, as is 4096.

The CPU ratings you list are irrelevant for you.  Your processor is already rated as a 4.  What the suggested edit does is tell the game to give lower-end processors, the ones ranked 1 or 2, a rating of 3 instead.  This can help with CPUs that are more powerful than the game understands, for example a laptop CPU with a lower base clock speed but high turbo speed could be ranked 2 but actually be more powerful than some CPUs ranked as 4.  But like I said, it's not relevent for you.

Please confirm that you're playing with either no mods or only NRaas mods, nothing else at the moment.  It's really important to test in a vanilla game, or as close as is reasonable; NRaas mods are fine because of how extensively they've been tested.

Please also let me know whether you ran the repair, and if so, what changes you made to the game's program files afterwards. I would guess you added back your edited .sgr files, or edited them again, which should also be fine, but anything else might not be.

No I do not have any nraas mods at the moment but I am using TS3 mods and launcher  

I ran the repair and it converted my files back into how it normally was (found 0 matched 0) so I just added the 0x73ff “AMD Radeon rx 6600xt series” into the graphic cards and etc 

for the texture memory I converted it into 1024mb instead of 32mb 

and I changed the CPU log (in the graphics rules” to 4 3 3 3 but I think I’m going to change that when I get home

So I uncapped my fps from 60 to infinite and it performed a lot better than before as in when I applied wall paint to my walls my game wouldn’t freeze however would let it load like three more different wall paints until it just freezes this was with all expansion packs and border less mode I was getting around 650+ fps and it would freeze when it dropped to 319 or 400+

I tried this on vanilla with no expansion packs but full screen and no capped fps and it was getting around 750+ fps so I tested it out again and as soon as I placed the wall paint it froze and the game was not responding for like ten minutes 😭😭

@ImIncrediblyOlD  The Smooth Patch files that go into the Bin folder should be fine, but the .package file(s) should be removed.  However, given the instability of your game at the moment, please remove the Bin files too; you can add them back once Sims 3 is running properly.

omg im rlly sorry for the late response 

okay so i did that now what should i do?? 

So before all of this i just reinstalled and uninstalled my game and then i tried to do the steam bug fixes 2023-2024 i think forum and i used lazy dutchesses , nraas, simley90 and etcs mods to fix my game and the amount of time it took to unfreeze the game took like 1 minute and 34 seconds (each time it froze) but it kept on freezing anyways.. 

So I repaired the game so everything would be reset and then i moved the mods folder out of the sims 3 folder to test out without mods, without expansions and without GPU, the game was good but it would freeze for 3 minutes and then it would unfreeze and continue and freeze more earlier and etc. (had a FPS limit) 

Then when i added the GPU back to the game (using a GPU Add on) it would freeze for 5 minutes and go back into playing then freeze again (had a FPS limit)

and then i decided to add in NRAAS mods such as overwatch, error trap and mastercontroller the game would start freezing for 8 minutes and then it would continue to freeze after unfreezing (however i didnt restart my pc so maybe i should do that?) So when it unfroze I clicked on the town hall Nraas ->Town --> reset everything but even after that it would freeze (had a FPS limit)

So i decided to try to fix this by using methods like resetsim * but it wouldn't work either and it would continue to freeze 

now im just stuck but i realised without Lazy dutchess's mods whenever i try to colour an object in my game it would freeze for 8 minutes. 

Yet even in the vanilla version of the game it freezes whenever i enter build mode and select like a wall paint or something that seems to need to load a lot (could this be a ram issue?) 

Im not sure anymore and i think i will just do nothing until u respond back TT

@ImIncrediblyOlD  Please repair the game, again, to revert the program files, and don't make any changes afterwards.  Remove the Mods folder as well.  Try playing a new save in Sunset Valley.  If the game freezes, try playing in a clean boot:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 3 and the EA App while testing, not even a browser window.

If you get another freeze, please post a new dxdiag.

Going forward, please don't add or change any files unless I specifically ask you to, or unless the game is stable again and we're at the point where it's time to add back some content for testing.  It makes troubleshooting harder when the player is adding other factors in while an existing problem is unresolved.  (I'm not annoyed or anything, just saying please don't do this in the future.)

Additionally, do not use any Steam guide for performance or anything else.  Most of these guides make suggestions that are actively harmful, and all of them list "critial" steps that are completely unnecessary and make other misleading claims.  Leave Simler90's mod out as well: it's incompatible with NRaas mods, and any guides that say they can be made compatible are inaccurate and should not be trusted.  This is according to the current NRaas developer, among others, and he would know.

so it still froze, even after doing a clean boot also when i removed the bin folder it just reinstalled it again when i tried to play was that your intended instructions? or should i try to remove the bin folder again. 

also can i keep the computer in a clean boot or do i have to reverty back to normal changes? 

@ImIncrediblyOlD  The clean boot is only for testing Sims 3, so you can revert it for regular use.  However, I'd suggest not reverting just yet; there are a couple more tests I'd like you to run while in the clean boot.

First, I don't think we covered it, but are you playing in fullscreen or windowed mode, and does it make a difference to switch?  Please do so at the Main Menu and quit to desktop before loading a save just to make sure you're getting the full effect.

Your dxdiag shows a few more generic Windows errors, and since DISM and sfc apparently didn't clear these up, I'd suggest running a repair install:

https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

This shouldn't delete any of your data, but if you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.

If this doesn't help either, I'd like to see the results of some hardware monitoring, still in a clean boot, to see whether any of your computer's components are behaving in an odd way.  Please download hwinfo (it's free) from here:

https://www.hwinfo.com/download/

You don't need to install anything; just choose the Portable version, unzip it, and launch it from Downloads or wherever you like.  If you do want the full installer, be sure to click the button for hwinfo itself, not for lansweeper.

Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging.  Save the log file to your desktop for easy access.  Wait five minutes, then open Sims 3 and play for at least 20 minutes.  Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing.  When you're done, click the same button to stop the logging.

Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me.  Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.