Re: Blurry clothes and textures in sims 3

Hey, so yes its turned on. also I went on the chat and talked to someone for hours but still didnt find a solution. so i uninstalled my games. updated my graphic card drivers for a second time and reinstalled the game. it finally worked😕mileyvery-happy:. so i installed my two expansions, started the game, all the clothes and textures were blurry (again 😕mileysad🙂 ... so now im thinking maybe its my expansions that are not working correctly or the updates. so im trying to install only the base game.

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

I talked to another advisor on the chat and he told me I needed to update my drivers. Which I already did. But when I sent him the dxdiag report it shows that my drivers were not updated since 2013. So he says that its probably my graphic card that wont update.

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System Information
------------------
Time of this report: 10/27/2014, 11:55:52
       Machine name: xxxx
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: DX4831
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz (4 CPUs), ~2.9GHz
             Memory: 6144MB RAM
Available OS Memory: 6072MB RAM
          Page File: 2587MB used, 9552MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 4300/4500 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x954F)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_954F&SUBSYS_E990174B&REV_00
     Display Memory: 3282 MB
   Dedicated Memory: 503 MB
      Shared Memory: 2779 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: W2253
         Monitor Id: GSM56DB
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1129 (English)
     Driver Version: 8.970.100.1100
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/30/2013 00:19:54, 1094024 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-D60F-11CF-9270-9AC9BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x954F
          SubSys ID: 0xE990174B
        Revision ID: 0x0000
 Driver Strong Name: oem27.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.970.100.1100😛ci\ven_1002&dev_954f
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

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Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 632.0 GB
Total Space: 937.4 GB
File System: NTFS
      Model: WDC WD10EADS-22M2B0

      Drive: D:
      Model: HL-DT-ST DVDRAM GH41N
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 05:19:21, 147456 bytes

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System Devices
--------------
     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_03891025&REV_06\3&11583659&0&E1
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) 82578DC Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_80001025&REV_06\3&11583659&0&C8
   Driver: C:\Windows\system32\DRIVERS\e1k62x64.sys, 11.02.0019.0000 (English), 9/23/2009 05:11:04, 283824 bytes
   Driver: C:\Windows\system32\e1k62x64.din, 9/16/2009 06:06:32, 3148 bytes
   Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/25/2009 22:05:46, 36472 bytes
   Driver: C:\Windows\system32\NicInstK.dll, 9.10.0020.0000 (English), 8/4/2009 00:39:28, 78528 bytes
   Driver: C:\Windows\system32\e1kmsg.dll, 10.00.0014.0001 (English), 4/21/2009 05:39:56, 72288 bytes

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_03891025&REV_06\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_03891025&REV_06\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_03891025&REV_12\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_03891025&REV_06\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:43, 122368 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_03891025&REV_06\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:37, 343040 bytes

     Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_03891025&REV_12\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_03891025&REV_06\3&11583659&0&E7
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_03891025&REV_06\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:37, 343040 bytes

     Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_03891025&REV_03\4&C0CF403&0&00E1
   Driver: C:\Windows\system32\DRIVERS\jraid.sys, 1.17.0052.0002 (English), 10/29/2009 04:14:38, 115824 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_03891025&REV_06\3&11583659&0&E6
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_03891025&REV_06\3&11583659&0&FB
   Driver: n/a

     Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_80101025&REV_C0\4&22C27510&0&30F0
   Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:56, 229888 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_03891025&REV_06\3&11583659&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) PCH SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B22&SUBSYS_03891025&REV_06\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 8.09.0004.1004 (English), 10/13/2009 15:16:40, 409624 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA38174B&REV_00\4&27E14B4E&0&0108
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:43, 122368 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_03891025&REV_06\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) H57 Express Chipset LPC Interface Controller - 3B08
Device ID: PCI\VEN_8086&DEV_3B08&SUBSYS_03891025&REV_06\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

     Name: ATI Radeon HD 4300/4500 Series
Device ID: PCI\VEN_1002&DEV_954F&SUBSYS_E990174B&REV_00\4&27E14B4E&0&0008
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_03891025&REV_06\3&11583659&0&E2
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_03891025&REV_A6\3&11583659&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Your graphics drivers are from 2013. Are you sure there are no newer ones ?

Yes there are new ones on AMD website. I downloaded Catalyst but the advisor on the chat told me its probably my graphic card drivers that doesnt want to update or take the update.

Then try uninstalling the ones you have and then try installing the new ones..

Hi.. so nothing worked and I decided to play anyway. After maybe an hour my graphics were good.😕mileyvery-happy: Its sooo weird. But thanks for helping me. 😕mileywink:

That is weird but hey, as long as it works.

Happy Simming