Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Re: Cannot download the quantum power pack

I redeemed my code. There was a success message.

In my "buyhistory" (I guess thats its name in english) I´m able to see the "Quantum-Powerpack" but when I click on its name or on the picture, I get that message I posted earlier. When I click on "Download" my Sims 3 Launcher should open and download it but instead, nothing happens.

3 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    I did a little investigation myself and here is what I found:

    When you go to the detail page of the Quantum Power Pack, you get the 404 message. I will forward this information to the Sims 3 web team.

    But you should still be able to download the Quantum Power Pack (I'm downloading mine at the moment). And this is how you do it:

    When you go into your Purchase History you should be able to see the Quantum Power pack like this:

    Don't click on the picture or on name but on the download button underneath the picture. This should start the download.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have no idea why but the Launcher had a problem I guess.
    Had to close the Launcher with task manager and reopen it.
    Download works fine now.

    Thanks for the support!

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Great to hear that it works! Happy Simming! 😕mileylol:

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