Re: Cannot log in to my original account.
https://help.ea.com/article/ive-lost-or-forgotten-my-password-how-can-i-recover-it
I forgot my Origin ID or if it’s linked to a Gamertag/PSN ID! If you can't remember what your Origin/EA Account is, or if you're not sure if you have one linked to a GamerTag or PSN ID, find out:
Go to profile.ea.com and select Reset Password, then either
- Enter an email address you may have used for your account OR
- Select "Account Type" (XBL Gamertag or PSN ID)
Enter your Gamertag or PSN ID, and submit.
- Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.
how to contact contact CS
They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html