Forum Discussion

Re: Can't get it fullscreen

@Hls2323  What resolution is your monitor, and are you setting the in-game resolution to match?  If not, that's the first thing to try: change to fullscreen mode at the same time as you choose the new resolution.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also take a photo (not a screenshot; use your phone) of what you see on-screen when you choose the fullscreen option.

1 Reply

  • Hls2323's avatar
    Hls2323
    3 years ago

    @puzzlezaddict Thank you, matching the resolution of the game and my monitor worked, I did literally everything but :/ ....Apologies for the late response, took a little break from the sims, I appreciate the help nonetheless!