Re: Confirmation Code issues HELP ME

Unfortuately, phoning or live chat are you only options if DVD codes don't work. The AnswerHQ is about users helping users and we can't provide you with a working code.

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Beware that there's no longer an Email option