@lazza_68602 hey
Where did you buy the game? As a hard-copy version through a retailer? You might need to ask for a refund or an exchange in order to get a code that will work.
Otherwise, I'm sure you could contact EA and ask if they might be able to help you: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/
