Re: I can not access the sims 3 community.

to contact CS to assist with lost/forgotten/merge accounts

 1.https://help.ea.com/en/contact-us/

 2.Click on the orange NEXT button

 3.Select a platform  

4.Click on the orange NEXT button  

5.Select a topic and describe your problem in a few words  

6.Click on the orange NEXT button  

7.Click Chat Now to chat with a Game Advisor