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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

Re-installing Island Paradise and wasn't given activation code

I purchased SIms 3 Island Paradise through Origin and didn't have problems installing. But, recently, my computer crashed and I needed to re-install my games on the new computer and when I go to install Island Paradise, it's asking for a code. I keep a copy of the original purchase for such occasions and there isn't a activation code listed. 

I ordered it on July 29, 2013 Order Number: <removed for security reasons>  :

The Sims™ 3 Island Paradise
Mac/Win
Serial Number: <removed for security reasons>      

It lists a serial number for the game, but no activation code. The only activation code is for a carnaval costumes pack.

Can I get an activation code please?

pc
technical issues

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Check on the origin client.

    Right click on the game and choose Show game details. The code should be there

    If it's not there, log out and back in and/or restart Origin

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I went into Origin and located the game and did a right click as told to. The only items listed under this heading were:

    • Game Links: Epilesy Warning
    • Action: Hide game in Library
    • Support Platforms: PC, MAC
    • Added to Library:  July 29, 2013
    • Product Code: <edit code for security reasons >

    That's it. No Activation Code.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Thank you that fixed the problem. Never realized the product code and the activation code were the same.

    Happy New Year!

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