Re: My supernatural exclusive limited edition code is not working!!!

Have you read this: http://answers.ea.com/t5/The-Sims-3-Supernatural/FAQ-How-to-redeem-the-limited-edition-content-Pea-Shooter/td-p/21724/jump-to/first-unread-message and made sure you entered the code right and also at the right place ?

If nothing helps, I would suggest to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.