Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Approved

Re: Origin Won't Launch

Hello @Twincicle123,

Sorry to hear that you have run into issues with Origin.

I doubt that these issue are caused by Sims 3 CC, so there are some general Origin troubleshooting steps I would like you to try. You may have done some of this before, but could you try these again in this order (I am assuming you are on Windows PC, if not please let us know):

  1. Manually uninstall Origin
  2. Do a Clean Boot
  3. Download a fresh Origin setup file and when starting the installation, make sure to run it as Administrator
  4. Add firewall/antivirus exceptions for Origin
  5. Try starting Origin

Let us know how you get on.

- Kristi

2 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Thank You so much!!! 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Happy to help 🙂

    Don't hesitate to come back to us if you have any questions, issues or advice for other players!

    - Kristi