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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Origin Won't Launch

Hi Guys! So just after I had the problem with sims 3 not letting me log in, origin decides to add in on the fun by not launching ☹️ I have had this problem before and successfully fixed it, but for s...
  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Hello @Twincicle123,

    Sorry to hear that you have run into issues with Origin.

    I doubt that these issue are caused by Sims 3 CC, so there are some general Origin troubleshooting steps I would like you to try. You may have done some of this before, but could you try these again in this order (I am assuming you are on Windows PC, if not please let us know):

    1. Manually uninstall Origin
    2. Do a Clean Boot
    3. Download a fresh Origin setup file and when starting the installation, make sure to run it as Administrator
    4. Add firewall/antivirus exceptions for Origin
    5. Try starting Origin

    Let us know how you get on.

    - Kristi