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enchantress6274's avatar
enchantress6274
New Traveler
2 years ago
Solved

Re: Problem with Sims 3 pets pet shop..

Hello Crinrict!!

I got it to work in one installation, but it doesn't work in this one for me.

I had tried reinstalling it, but the method I used was your page to get lots/venues/worlds to show up in game when the launcher is not working anymore.

I had uninstalled the items from the Graham's Pet Swap Shop trying to use EA's forum before I found your way. Your way actually would have worked before I uninstalled the register, window, rug, etc.

Will you help me?? Your help always works, but I didn't see your way on this until it was too late.

Thank you for reading my Reply, Enchantress6274

  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @enchantress6274  Let me know whether the items are present.  If not, the simplest solution would probably be to just reinstall the Store content from scratch, in a new Sims 3 user folder, then move your saves and other content to the new folder.  If you go this route, be sure to download and install only a few items at a time, and worlds separately—the launcher doesn't handle large amounts of data very well.

5 Replies

  • @enchantress6274  I've split your post into its own thread since the other thread was from 2014.  Also, for what it's worth, Crinrict doesn't answer Sims 3 questions anymore and hasn't for a long time.

    What exactly did you do to try to fix this problem?  Do you have any other Store content installed, and if so, how much of a burden would it be to have to reinstall it?  There are a couple different approaches depending on whether starting from scratch with the Store content is feasible.

  • enchantress6274's avatar
    enchantress6274
    New Traveler
    2 years ago

    @puzzlezaddict Thank you for responding!

    I installed it from my Purchase History. I installed everything in my Purchase History within about 2 days. The launcher stopped installing lots, worlds, and venues at some point. So it said it was in my installed content but they weren't in my game in Edit Town.

    I found crinrict's blog on lots, worlds, and venues not showing up in game on the internet with Google Search.

    I had to back up my files, go into my documents/thesims3 and take the dcbackup and dccache files out and place them on my desktop, re-install the missing items from the dashboard, and delete the auto-generated dcbackup and dccache files. Then I had to move the original files I had placed on my desktop back in documents/thesims3.

    That would have worked fine if I hadn't previously deleted all the items installed from Graham's Pet Swap Shop in an attempt to re-install it before I found the blog.

    Now, I have to see if the items are there in Appaloosa before I start to re-install it again. I already have the save started and just need to enter Edit Town.

    Thank you for taking your valuable time reading all my reply 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @enchantress6274  Let me know whether the items are present.  If not, the simplest solution would probably be to just reinstall the Store content from scratch, in a new Sims 3 user folder, then move your saves and other content to the new folder.  If you go this route, be sure to download and install only a few items at a time, and worlds separately—the launcher doesn't handle large amounts of data very well.

  • enchantress6274's avatar
    enchantress6274
    New Traveler
    2 years ago

    @puzzlezaddict The items weren't present in Appaloosa either. I will redo my downloads per your advice.

    The other items were fine, but I had purchased Lucky Palms and Midnight Hallow after my initial downloads.

    Lucky Palms didn't take, either, actually. I can see how a re-download will be in order. I thought I might have to do something like this when I couldn't see Lucky Palms in my Worlds List.

    Thank you again. You're incredibly helpful to me and all The Sims 3 players that have the same issues.

  • enchantress6274's avatar
    enchantress6274
    New Traveler
    2 years ago

    I had the problem with the launcher again in an attempt to get all my store custom content in my game.

    The Graham's Pet Swap Shop and the Ultimate Stage and Venue both didn't download or install properly. So I took out the DCCache and DCBackup files and placed them on my desktop. The pet shop works now after installing it again. Everything is as it should be there.

    Now, I think I have to close the game and do the stage which should only work if I have Showtime in my playable packs check marked.

    I have Pets check marked at the moment. So hopefully one will read this and see how to solve this pet store problem easily without trying everything to get the launcher to uninstall it! That was quite a painful experience for me. EA said it was the EA app. It was a corrupt file instead. 

    I hope you get the thumbs-up you deserve @puzzlezaddict Thank you for being there for me!!

    Happy Simming!!

    Oh, and by the way, I have the Graham's Pet Swap Shop from purchasing Pets after the game went on Christmas sale past the pre-release of it. It may be difficult to keep it working.

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