Re: Re: UHD 620 vs AMD Radeon Vega 8
@NicoleMcC25 There could be any number of issues with Sims 3, from the Pets expansion being too demanding for your graphics chip to save corruption.
Please move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just start a new save in Sunset Valley and let me know how it runs.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Edit: I've merged your two posts and created a new thread for you in the Sims 3 section so we can keep everything in one place.