Re: [Resolved] Sims 3 expansion/stuff pack download error

@EA_Cade I don't consider myself to be extremely good at tech issues, including looking at error reports in files and things of that sort but I found something in my EA error logs that kind of raised a red flag, I'm not sure if this is relevant for any of these issues but in my error log it had multiple statements starting with "Ignored entitlement because status is not active" , "Failed to find owned game data for:", "Unable to locate base slug for Entitlement" Like I said before, I don't really know what all of this means in the grand scheme of things but to me it seems like the app is unable to find the "entitlements" to my EPs. I know I have them, because I spoke to a live agent 2 days ago and he confirmed that I do have it. Maybe these phrases from my error report can help.