Forum Discussion

Taimarra's avatar
Taimarra
Seasoned Newcomer
2 days ago

Roaring heights on Mac

Dear fellow players,

I checked resolution for installing Roaring heights, but didn’t find a solution to my situation. Along with Roaring Heights also the Dragon valley is not installed.

So the addon is downloaded, I tried to redeem it. Via app it sends me to website, via website it doesn’t confirm or deny that I redeemed: after clicking “confirm”, the window just updates.

The city is still not there. I do not know where is the file with content too. 

Please, suggest me step by step what I should do.

The launcher also crashes once I go to “download” section. When I move it to the desktop, it is operational, but doesn’t have anything in downloads.

Also I don’t really understand how it is supposed to help in the end, if it looses connection to the content of my game.  So when I now start the game with “Electronic arts” folder on a Desktop, I do not have my hames anymore.

Thanks in advance!

crashing
worlds

2 Replies

Replies have been turned off for this discussion
  • 12thNecromancer's avatar
    12thNecromancer
    Seasoned Newcomer
    2 days ago

    I don't know about the crashing, but the problem with redeem codes not working is apparently recent and widespread. I have it myself, and was assured by support that they're working on it.

    Here are some other people with the same issue:
    https://forums.ea.com/discussions/the-sims-3-technical-issues-en/issue-redeeming-sims-3-world-codes/13032508?after=MjUuMTF8Mi4xfGl8MTB8Mzk6MXxpbnQsMTMwMzIzNTQsMTMwMzY3NzA

    I suggest also contacting the support. Maybe with enough pressure they'll tell the right people to do something.

Recent Discussions