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Hi, I’ve been having the same error and I tried starting a new save. My game is still crashing. I hope this helps!
@attil00 Please try a clean Sims 3 folder, as described earlier in the thread. Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You can delete the user and computer names, about 25 lines down, but there's nothing else in the file that would identify you.
- 5 years ago
I’ve backed up my folder but I’m not sure I understand how to start an entirely empty new folder. Should I just delete the entire “The Sims 3” folder?
- puzzlezaddict5 years agoHero+
@attil00 If you remove the folder from Documents > Electronic Arts, whether you delete it or just put it elsewhere, the game will create a new folder when you next open the launcher.
- 5 years ago
Got it. Ok I did what you said and ran a new save for about a half hour. The game never crashed but it did freeze several times (rainbow wheels and a couple of black screens), becoming progressively slower as time went on. I've attached a copy of the DeviceConfig.log As the game didn't crash, I won't be able to upload a crash report, but I've pasted some of the text from the crash report the last time my game crashed below.
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFYTermination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2428]
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