Re: sims 3 64 bit & metal keeps crashing?
Well, my game is crashing nearly every 15 minutes after I launch it...And I don't know what to do. I already tried to repair it via Origin but that doesn't help. The mac crash error says: Crashed...
Forum Discussion
@younglor and @fiendpinkish Please attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
@younglor I don't know if there will be a fix for the crashing, but you can try playing in windowed mode and with the lowest graphics settings to see whether it helps. If the game is more stable, try raising one setting at a time to see which one(s) cause more crashes. I'd be interested to know which ones work and which don't, if you have the patience to test (and of course if your game does stop crashing at all). Please also test in Sunset Valley, at least long enough to figure out whether you can get the game to be stable.
@puzzlezaddict
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 5 CPU: 1 RAM: 5 CPU Speed: 1400 Threading: 3
Adjusted CPU: 2380 RAM: 8192 Adjusted RAM: 7680 Cores: 4
Card Found in DB: 0
=== Machine info ===
OS version: Mac OS X Version 10.15.7 (Build 19H2)
OS prod type: 0
OS major ver: 10
OS minor ver: 15
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: MacBookPro16,3
Brand: Intel(R) Core(TM) i5-8257U CPU @ 1.40GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 8192MB
Free memory: 4028MB
User:
Computer:
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Plus Graphics 645
Name (database): Intel Iris Plus Graphics 645 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 3ea6, Board: 00000178, Chipset: 0001
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
=== Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
AudiOopsutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1491631
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
AudiOopsutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 5 CPU: 1 RAM: 5 CPU Speed: 1400 Threading: 3
Adjusted CPU: 2380 RAM: 8192 Adjusted RAM: 7680 Cores: 4
Card Found in DB: 0
=== Machine info ===
OS version: Mac OS X Version 10.15.7 (Build 19H2)
OS prod type: 0
OS major ver: 10
OS minor ver: 15
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: MacBookPro16,3
Brand: Intel(R) Core(TM) i5-8257U CPU @ 1.40GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 8192MB
Free memory: 4028MB
User:
Computer:
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Plus Graphics 645
Name (database): Intel Iris Plus Graphics 645 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 3ea6, Board: 00000178, Chipset: 0001
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
=== Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
AudiOopsutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1491631
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
AudiOopsutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
@fiendpinkish Please try playing in windowed mode, to see whether it helps. Let me know either way. If it doesn't help, please reduce all the in-game graphics settings to the minimum and test. I'm not saying you have to keep playing like that, just that it's helpful to see whether you can get to a point where the game doesn't freeze or crash.
- @puzzlezaddict After playing for maybe 5 minutes, I noticed immediate changes! It works perfectly/smoothly now. the game says it'll switch from full mode to windowed but I turned all the settings to low and it works fine! When I have time, I'll play for a long time and see if it worked. Thanks for the help!
Is there a fix for the game crashing only when I use cc? I tested the game by placing sims that have cc and sims that don't and the game keeps crashing when I try to place the sims with cc in a house.
@cuttieh01 The sims could have bad custom content, in which case the answer is to not use those sims or to try to remove their cc. (There's a way to do it even in macOS, although it's not completely reliable.) Or they could have cc that's too demanding for your hardware, which amounts to effectively the same thing.
Does this happen with any sims that have cc at all, or just a few that you want to use? If it's the latter, please link me the sims so I can try them myself.
Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3, so I know what kind of hardware and settings you have. You'll need to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
I tried to place sims with only one item of cc compared to loads of cc and the one with only one item seemed to work just fine. Here is the deviceconfig.log
@cuttieh01 It sounds like the issue is that you previously installed some bad custom content. While your Mac isn't particularly powerful, it should be able to run Sims 3 fine, but bad cc can crash the game on any computer.
When installing new cc, it's a good idea to test it out in a clean folder first, just to make sure it works correctly. If you move your existing Sims 3 folder out of Documents > Electronic Arts and onto your desktop, a new folder will spawn when you open the launcher. You can then install new cc itno that folder and have a look. Check the launcher's installed content tab to make sure you didn't get any cc you didn't expect, and then load the game and have a look at the new items.
If you're satisfied the cc works, you can trash the new Sims 3 folder, put your old one back, and install the items again. Then you'll be reasonably sure you're not risking your current saves or other content.
Is the cc I download supposed to show up in the Installed Content tab? Because when I put the files in the mods folder nothing shows but they show in cas. To add on, the cc I originally downloaded caused the same problem so I deleted all of the old cc and downloaded new cc (none of them are the same as the ones I previously installed) and it is causing the same problem.
@cuttieh01 Custom content installed in Mods > Packages does not show in the launcher; the only items listed there are the ones installed from Sims3Packs.
Please download just a little custom content at a time and test. There's a lot of bad cc out there, and it's really easy to add one item that breaks everything else. Additionally, if you install too many items at once, that can corrupt the bundles into which the items are installed, even if the cc itself is fine.
If you install a few items and your game works fine, you can save a copy of the Sims 3 folder in Documents > Electronic Arts (right-click and Copy, right-click on your desktop and Paste). Then if the next batch of cc doesn't install correctly or your game stops working properly, you can trash the Sims 3 folder in Documents > Electronic Arts and put the older one back rather than starting from scratch.
