Forum Discussion
@fiendpinkish Please try playing in windowed mode, to see whether it helps. Let me know either way. If it doesn't help, please reduce all the in-game graphics settings to the minimum and test. I'm not saying you have to keep playing like that, just that it's helpful to see whether you can get to a point where the game doesn't freeze or crash.
- 6 years ago
Is there a fix for the game crashing only when I use cc? I tested the game by placing sims that have cc and sims that don't and the game keeps crashing when I try to place the sims with cc in a house.
- puzzlezaddict6 years agoHero+
@cuttieh01 The sims could have bad custom content, in which case the answer is to not use those sims or to try to remove their cc. (There's a way to do it even in macOS, although it's not completely reliable.) Or they could have cc that's too demanding for your hardware, which amounts to effectively the same thing.
Does this happen with any sims that have cc at all, or just a few that you want to use? If it's the latter, please link me the sims so I can try them myself.
Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3, so I know what kind of hardware and settings you have. You'll need to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
- 6 years ago
I tried to place sims with only one item of cc compared to loads of cc and the one with only one item seemed to work just fine. Here is the deviceconfig.log
- puzzlezaddict6 years agoHero+
@cuttieh01 It sounds like the issue is that you previously installed some bad custom content. While your Mac isn't particularly powerful, it should be able to run Sims 3 fine, but bad cc can crash the game on any computer.
When installing new cc, it's a good idea to test it out in a clean folder first, just to make sure it works correctly. If you move your existing Sims 3 folder out of Documents > Electronic Arts and onto your desktop, a new folder will spawn when you open the launcher. You can then install new cc itno that folder and have a look. Check the launcher's installed content tab to make sure you didn't get any cc you didn't expect, and then load the game and have a look at the new items.
If you're satisfied the cc works, you can trash the new Sims 3 folder, put your old one back, and install the items again. Then you'll be reasonably sure you're not risking your current saves or other content.
- 6 years ago
Is the cc I download supposed to show up in the Installed Content tab? Because when I put the files in the mods folder nothing shows but they show in cas. To add on, the cc I originally downloaded caused the same problem so I deleted all of the old cc and downloaded new cc (none of them are the same as the ones I previously installed) and it is causing the same problem.
- puzzlezaddict6 years agoHero+
@cuttieh01 Custom content installed in Mods > Packages does not show in the launcher; the only items listed there are the ones installed from Sims3Packs.
Please download just a little custom content at a time and test. There's a lot of bad cc out there, and it's really easy to add one item that breaks everything else. Additionally, if you install too many items at once, that can corrupt the bundles into which the items are installed, even if the cc itself is fine.
If you install a few items and your game works fine, you can save a copy of the Sims 3 folder in Documents > Electronic Arts (right-click and Copy, right-click on your desktop and Paste). Then if the next batch of cc doesn't install correctly or your game stops working properly, you can trash the Sims 3 folder in Documents > Electronic Arts and put the older one back rather than starting from scratch.