Re: Sims 3 MAC stuck on install Cannot redeem in Origins

Ok, maybe you need to contact EA customer support to see if they can "unlock" your code or give you a new code. See here for more info:

http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-p/194028