I have lots of purchased content from store for. sims 3 but when I try to download it - the game launcher crashes as soon as i click on downloads - how can i get all my purchased content into my game?
Ashleigh_2291 Do you have a Mac? If so, this is a Known Issue:
Launcher crashes when I open the downloads tab in Sims 3 | EA Forums - 12167613
The only workaround is to use the Downloads Dashboard at the Main Menu to download your Store content. This works for some players but not everyone.
If you have a Windows PC, let me know.
Yes its a mac - When I open the launcher I cant click on "downloads" - it crashes straight away. I also cant log in on the launcher - it says "null" when I log in. Have removed characters from my password as suggested and I know its the correct email and password.
Ashleigh_2291 Can you sign in at the Main Menu? You don't need to do so at the launcher—it's not the cause of the launcher crashing and is not required to use the Downloads Dashboard.
If you can't sign in at the Main Menu, open Keychain Access, in Applications > Utilities, search for sims3 , and delete any entries you find, then try again. If that alone doesn't help, repeat the process, but additionally, open Documents > Electronic Arts > The Sims 3 > Downloads and delete [your email].bin.
