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Re: Sims 3 promo codes

Is your game registered in Origin? If so, you can download from there without the code. EA can also probably give you a new code with the right proof of purchase. Try opening a support case with them if you don't have the game in your Origin account.

2 Replies

Anonymous
11 years ago
Approved
It is but it still asks for the promo code, and saying that it has already been used and can't use it.
Anonymous
11 years ago
Approved
You'll need to contact a game advisor about that: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281