Forum Discussion

hekey1's avatar
11 years ago
Solved

Re: Sims 3 store content will not install

It all started when I would go into CAS to edit my sim. Only a few minutes in, my game would freeze and I had to manually power off my computer (iMac desktop. The blue mouse would go to the black normal one, and I had to press and hold the button at the back to shut down the computer) 

So I decided to run my game without CC (By clicking the little box in the launcher screen) I ran my game, entered CAS and my game ran fine. No freezes. 

Then I decided to run my game WITH CC. I un-clicked the little box, thinking all was well. But it wasn't.

I ran my game, entered CAS, and no CC or store content was there. Not even in buy/build mode.

Then I came here. I followed all the instructions/advice. (Deleting files, re-installing etc.) I deleted everything, went to TheSims3.com and re-downloaded everything. I've tried everything here and that I can think of. The only thing I will NOT do, is re-install all of my games, as I have 9. I have also tried playing as another family to see if it was just my family or the town. Same problem. No CC or store content. 

If ANYONE has suggestions, I will listen and follow any of them (to an extent) 

I have bought about $90 of store content, and I will be VERY upset if I cannot play my game without it.

Thank you

  • hekey1's avatar
    hekey1
    10 years ago

    @Bluebellflora @rumbutter

    FANTASTIC NEWS!!!

    I just launched my game and moused over the box in the launcher that says "run game without custom content"

    I read what the warning message said, and it said that all objects will be PERMANENTLY replaced with basic objects.

    So, I searched up "Sims 3 how to run game with custom content after clicking the box"

    And I read some forums, and after un-installing and re-installing over 5 times, turns out all I had to do was click the box, click "cancel" on the warning message and un-click the box.

    Launched my game, everything was there! 

    A Christmas miracle! 

    Thank you so much for all of your time and effort to help a ridiculous problem with such a simple yet ridiculous answer.

    Merry Christmas! :D

17 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    @hekey1

    just logged in and saw your message 🙂 your most welcomes and Happy Christmas to you 🥳 

    good to hear though that you can play your game

  • hekey1's avatar
    hekey1
    10 years ago

    @Bluebellflora @rumbutter

    FANTASTIC NEWS!!!

    I just launched my game and moused over the box in the launcher that says "run game without custom content"

    I read what the warning message said, and it said that all objects will be PERMANENTLY replaced with basic objects.

    So, I searched up "Sims 3 how to run game with custom content after clicking the box"

    And I read some forums, and after un-installing and re-installing over 5 times, turns out all I had to do was click the box, click "cancel" on the warning message and un-click the box.

    Launched my game, everything was there! 

    A Christmas miracle! 

    Thank you so much for all of your time and effort to help a ridiculous problem with such a simple yet ridiculous answer.

    Merry Christmas! :D

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    10 years ago

     AWESOME NEWS indeed 🥳

    THIS has made my day great to hear and thanks for letting us know 🙂

  • hekey1's avatar
    hekey1
    10 years ago

    Glad that this not only made me happy today 🙂

    Made my day too.

    No problem! Thanks for ALL of your help.

    Merry Christmas and Happy Holidays!

    I'm off to continue enjoying my content! 

  • One question, when i click cancel the box is already unclicked how do I does this then?

  • hekey1's avatar
    hekey1
    10 years ago

    @graceb345

    This also happened to me a few times. Just keep clicking cancel, or click "OK" on the warning message until the little box shows up as being checked.

    When the box shows up as being checked, Uncheck it, and run your game.

    This should work, as it did for me and many people on a forum I checked out.

    Here's the link:

    http://forum.thesims3.com/jforum/posts/list/221085.page 

    Let me know if this works! Hopefully it does.