Re: Sims 3 Store Worlds Locked by EA play, doesn't show in game when downloaded

Thanks for your help, I tried what you suggested by moving my sims 3 file and generating a new one. I tried downloading Riverview just from the sims 3 store leaving time in between each step but it still seems to not show up in the dropdown bar for world choice. Also all my other store content isn't showing up in CAS or build/buy. I have added images as it shows it has been installed fine and I see it in my files fine but it just isn't showing up in my game at all.

I still am wondering if my store account has been locked to that base game i got from EA games temporarily but I'm unsure what to do to unlock it or use it on my normal copy which was working fine before. 

If there is any further advice please let me know as I am so lost as to what I can do to fix this without having to either make a new sims 3 store account/EA app account and rebuy all my store content or rebuy all my expansions and stuff packs via EA app. 

@PinkPenguinnn028  Please do a clean uninstall of Sims 3 with Revo Uninstaller (the free version is fine).  If you have any saves or other user data you want to preserve, start by renaming the Sims 3 folder in Documents > Electronic Arts so that Revo doesn't flag it for deletion.

To be thorough, and potentially save some time, create a new admin Windows account, a local one, as in, don't link it to your Microsoft account or any email address.  Reinstall the game in that account; you can try just the base game to save time if you want.  Then try again to download some Store content, non-premium items at first.  So that means no worlds and no objects that come with new interactions (basketball hoop, glass-blowing station, etc.); just find some clothes or furniture.  Let me know whether those items work in the new account.

If the items do load in-game, you can try installing some in your main account, still just regular items.

I did a clean uninstall of Sims 3 with Revo Uninstaller then I reinstalled a the base game. I had to use an updater I had previously used since my copy doesn't seem to update automatically and it needed to update to download Riverview as a test. I downloaded Riverview first and it worked! So I downloaded my other worlds and items and it seems to be fine. 

I moved my old save files but one that used to be in Riverview doesn't seem to load. It shows up in my saves menu and has a preview image but when it tries to load it eventually gives me a message to say there was an error loading the file. Is there anyway to fix that or will I have to get rid of that save? The original save file got deleted because of the world being a store world. So I just renamed the backup I had of it. I assume its having issues because I had to reinstall everything, including the world. Is there anyway I can fix this? 

Thanks!

@PinkPenguinnn028  If you're getting a "serious error" message, please test any other saves you have, and a new save, to make sure this isn't a different issue independent of the saves themselves.  Assuming only this save is affected, try renaming it again, to something like test , as in, a short name with no special characters.

If that doesn't help, start a new save in Riverview, save your progress (no need to play forward much), quit, load that save again, and make sure it still works.  If it does, quit again, open that save folder, and delete the .nhd file inside.  Then copy over the .nhd file from your broken save and see whether this save will load.  The .nhd file contains all the important information about that world.  If your sims have traveled in that save, you may want to add the other worlds' .nhd files as well as TravelDB, but please test first with only Riverview.nhd and nothing else.