Forum Discussion

Re: Sims 3 Supernatural Glitch

@hayley_renae95  Try downloading the pack from Origin rather than the EA App.  You can download Origin from the link here:

https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-Mac/m-p/11915666

If that doesn't help, you may need to uninstall and reinstall Sims 3 itself.  This has been a common result since the original downloading issue was resolved a few weeks ago.

If you have saves or other content you want to preserve, be sure to make a copy of the Sims 3 folder in Documents > Electronic Arts.  This folder contains all your user data, and it sometimes gets deleted during the uninstall process.

1 Reply

  • hayley_renae95's avatar
    hayley_renae95
    3 years ago

    I've uninstalled both the Origin app, and Sims 3, and reinstalled them both, and I still get this message.