Re: Sims 3 Supernatural Glitch
@hayley_renae95 Try downloading the pack from Origin rather than the EA App. You can download Origin from the link here:
If that doesn't help, you may need to uninstall and reinstall Sims 3 itself. This has been a common result since the original downloading issue was resolved a few weeks ago.
If you have saves or other content you want to preserve, be sure to make a copy of the Sims 3 folder in Documents > Electronic Arts. This folder contains all your user data, and it sometimes gets deleted during the uninstall process.