Can you kill the process?
Not too sure how it works on a laptop (should be roughly the same) - but open the task manager with ctrl, alt and delete. It should open up under the tab, Applications. Right click on the Sims 3 and choose "Go to process" - then once you have found that, click on the Kill Process.
Hope that helps
Did you start the task manager and closed the ts3 (or ts3w.exe) process from there ?
Same here ☹️
This happens to me every time my game freezes and animations continue (or sound plays, animations continue and without animations playing and game is frozen despite the playing sound) at a certain time (2am or earlier). I have done too many things to prevent it, but all of them didn't help at all.
To begin with, I ALWAYS 'kill' the process via Task Manager as I am on a Windows 7 computer and playing in windowed mode. This way it's easier for me to access Task Manager by right clicking at the Taskbar and not doing the Ctrl-Alt-Del combination which leads to crashing my game to desktop.
After a few seconds I see a message saying "Sims 3 has stopped working: Windows is collecting more information...." and every time I click on Cancel, NOTHING happens! Even if I start a new game!
I also tried running the game in compatibility mode, restart the computer and powering the computer off, which all of them seem to have NO specific result and making things worse.
I always thought it was supposed to be a spawner, Overwatch notification or just my computer freezing (or letting my game not exit) for good? I didn't think it was supposed to be the whole cause to the problem, but what can be the whole cause to the problem?
Any help would be much appreciated. 🙂
Thank you!
(Sorry for my bad English.)
@Andromache2013Thank you. Even though your reply is old it worked for me. My menu and everything disappeared but clicking ctrl, alt, delete got me out
