Forum Discussion
@FrostKitty38 It sounds like there are a few different issues here. First, since you can play Sims 3 in offline mode but not while online, try doing a clean uninstall and reinstall of Origin. Origin isn't down overall, by the way, but that doesn't mean it's working properly for you.
- Quit Origin, then right-click on the Task Bar and open the Task Manager. Scroll through looking for Origin entries. If you find any, click on them and End Task.
- Clear Origin's cache.
- Download Revo Uninstaller (the free version is fine) from here.
- Launch Revo, select Origin from the list, and click Uninstall.
- When it finishes uninstalling, select "Moderate" under "scanning modes," and click Scan.
- If Revo finds any remaining registry entries, select all, delete, and click Next.
- Revo will display "Remaining Data and Folders." Select all of them except for the "Origin Games" folder, if it appears. (This is where Sims 3 and other Origin games are installed by default.) Delete the rest.
- Close Revo, and restart your computer.
Next, download the full Origin installer and run it. Here's the direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator."
When you say the mods pop-up doesn't show, do you mean the list of mods you'd normally see at the Main Menu? Do any mods load in-game?
As for the cheats, what do you see when you press crtl-shift-C? If nothing happens, or it takes a screenshot, you likely have some background software that uses the same key binding; one common example is the Radeon control panel that's installed alongside AMD graphics drivers. To fix this, you simply need to rebind that function to something else.
- puzzlezaddict5 years agoHero+
@FrostKitty38 Do you mean that I should drop the excuses? I don't work for EA, I do this in my free time, and I can't see inside your system to diagnose the problem. I will say that this is not a game issue: I personally have run Sims 3 on half a dozen different setups with nothing like this, as have literally millions of other players.
If you'd still like help, please run a dxdiag and attach it to a post, and also post a screenshot of any error you get when you try to play.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
About The Sims 3 Technical Issues
Recent Discussions
- 2 hours ago
- 6 hours ago
- 19 hours ago