Re: The Sims 3 64 Bit not Launching

I followed the guide, installed a new administrator profile on my mac, reinstalled origin on said profile, and then sims 3. same things happened, including after trying the fixes I originally mentioned 

Oh also, im not using any sort of anti-virus or cleaner apps

@Gegahex  Try enabling Full Disk Access on your Mac, again in the new user account.  Open System Preferences > Security & Privacy > Privacy, click Full Disk Access, and add both Origin and Sims 3.

If that doesn't work, the only other thing I can think of is reinstalling macOS.  You wouldn't lose your data, you'd be reinstalling the current OS over the top.  Here's a guide:

https://support.apple.com/en-gb/guide/mac-help/mchlp1599/mac

The other potential issue that came to mind is if you bought Sims 3 from a third-party source and happened to receive a bad product key, this might be the result.  I've only seen this happen in Windows, not in macOS, at least as far as I know, but the symptoms there are similar (although not identical).  So if you did buy from some other site, it may be worth contacting EA customer support and asking someone to look at the status of your base game product key, not just whether it's on your account but whether it's been blocked.  This can happen after the fact too—just because the key worked before doesn't mean it always will.

https://help.ea.com/en/contact-us/

If you bought the game from Origin, this shouldn't be an issue.

The full disk access didn't work. And I bought the sims 3 in real life ages ago when it was new, same with most of the expansions i own. The only exception being seasons which I bought from a 3rd party however, it never actually downloaded and it never gave me the option to download/install it. 

@Gegahex  I'm sorry, but I'm stumped.  I'd still try reinstalling macOS, if you have 20-30 minutes to set aside for it.  There's always a chance some system file is corrupted, and replacing it would help.

Same problems after reinstalling the os

@Gegahex  I totally forgot to mention this (I posted it in another thread and thought I'd said it here too), but do you play with your computer plugged in or on battery?  A few other players have had consistent crashing while running on battery—the system tries to conserve power, which conflicts with the goal of running a demanding game—although the crashes usually happen a bit further in the process.

If that doesn't help, I'll ask for other opinions.

I play on a laptop so battery most of the time unless its charging, I haven't seen any changes in the launch depending on if my computer was plugged in or not. its less of a crash and more of a failure to launch in the first place

heres the full crash log thing if that could help 

https://pastebin.com/kbLuVeNq

@Gegahex  I asked a couple of knowledgeable people for their thoughts on this thread.  One note is about the info listed in your crash log: it states that the library running Sims 3 found a serious error and crashed the program, but it doesn't say why.  (This is typical of crash logs.)  So figuring out the why still requires some experimentation.

Please list the install location of the Sims 3.app, as in, is it in Applications, Users > your username > Applications, or somewhere else?  Please also go back to Security & Privacy > Privacy, where you found the Full Disk Access settings, and open the Files and Folders settings in the same location.  Check all the boxes for both Origin and Sims 3, restart your computer, and test.

Also, please let me know whether Origin or Sims 3 is listed in the Accessibility settings in the same location.  I'm not sure whether it matters, but it was mentioned in the conversation, so it's worth checking.

Macintosh HD > Users > insert my user here > Applications > TheSims3.app is the path
Couldnt check any boxes in files and folders because of the full disk access 

And it wasn't listed in the accessibility settings, origin was though 

@Gegahex  Try unchecking the Full Disk Access boxes and then manually checking everything under Files and Folders.  It's possible that the settings don't quite cover everything, even though they should.

Neither origin or sims 3 show up in files and folders after I unchecked full disk access 

@Gegahex  Just checking, but did you click the lock to enable changes?  If so, please restart your computer and look again, to be thorough.

Edit:  It would also be helpful to see the window with the Files and Folders settings showing.  Hover your cursor over the window, click cmd-shift-5, and it'll take a screenshot of the entire window.

I did click the lock, Restarting my computer didn't change anything 

Apologies, i was on the wrong account, this is the clean new account
I did the safe mode thing
I have nothing that automatically starts at login on the new account, on the normal one just chrome
Nothing else is running in the background when I try to play the game

wrong photo, 
this is the files and folders thing with and without full disk access enabled for sims 3 and origin

Yes I have attempted to launch the game in the new user account and it has access to the documents folder

@Gegahex 

No, it isn't, weird! Can you try again? Scroll down to the bottom and give it a minute to populate icons and info before PDF-ing.

If the game has access to the Docs folder that isn't showing in the previous screenshot. I don't have TS3 installed on this Mac but if I did it would show the same as TS4 after granting access:

I believe the first pdf was all white because my mac was on dark mode so the text was white on the white background

Anyways 

Is there a way to check that sims 3 and origin have access to the documents folder? I remember allowing access when I first installed them and the sims 3 folder shows up in the documents folder