Forum Discussion
@jacindaham The game's program files are what Origin is looking for, and those are what you dragged to the trash. But the hidden library files are there too. Every user account in macOS has its own Library folder. Open a Finder Window, click Go in the upper left corner, hold down the option key, and you'll see it.
And yes, you do need to go through the clean uninstall process, or the base game will almost certainly not launch.
It didn’t work. I can get the game launcher up now which is a bonus but it says I have a connection issue, but I also wasn’t sure where to find ‘deviceconfig’ for the graphics card. I might be acting completely dumb.. sorry
- puzzlezaddict6 years agoHero+
@jacindaham If you're getting this issue:
then it did work, you're fine. The license server error only shows up when people have installed no more than the base game, World Adventures, and High-End Loft Stuff. As soon as you install a newer pack, it will go away.
The deviceconfig file is in Documents\Electronic Arts\The Sims 3. That's my fault, I realized I made a master set of instructions for Intel cards for someone who'd already posted the contents of deviceconfig, so they knew where to find it.
Among the packs you own, the only one that should cause any problems is Ambitions. The others should install fine. If you do want to install Ambitions, there are two workarounds needed to get it running properly. The first is easy: create an alias (icon) for the pack in Applications\The Sims 3, alongside the alias for the base game.
https://bluebellflora.com/sims-3-packs-not-showing-as-installed/
The second is to copy a folder from Ambitions into a folder for your newest pack by the date EA released it. So among your packs, that would be University Life if you install all the others. This video shows where to find the folder and how to copy it over.
If you want to try to run all your packs, what I would do in your situation is install University Life, test, intall Ambitions, apply the two workarounds, test; then if everything is fine, you can install your other packs without worrying too much. By the way, the other packs that cause issues are Late Night, Fast Lane, and Outdoor Living, and they need the same two workarounds as Ambitions does.
- 6 years ago
I can't seem to see a devicecfig document?
- puzzlezaddict6 years agoHero+
@jacindaham What happens when you try to launch the game at this point? Please take a screenshot of any error you see. And let me know whether you've installed any packs yet.
- 6 years ago
I was able to get the launch pad up but when I press play it freezes for ages on the screen then comes up with the EA server connection error that you posted a few comment up. I am currently installing high end loft then will install university and see how it goes
- 6 years ago
It's working now that I have installed university life!!! Thank you! Would you please be able to explain the Ambitions process I didn't quite understand everything, please just try dumb it down a little extra!
- puzzlezaddict6 years agoHero+
@jacindaham I'm glad to hear that University Life is working. That means you're past the biggest hurdle.
For Ambitions, there are two issues that need to be addressed. The first is that the Ambitions alias (shortcut) doesn't get created when it's installed. If you open Applications\The Sims 3, right now you'll see a green plumbob icon for the base game, an uninstaller, a Readme, an icon for High-End Loft Stuff, and one for University: each pack you've installed needs its own icon. They're all shortcuts to the locations of the actual contents of those packs, but having the shortcuts there allows the launcher to call the necessary data.
To create a shortcut for Ambitions, you need to go to where the contents of Ambitions are located and manually select Make Alias. This guide explains it perfectly, with pictures:
https://bluebellflora.com/sims-3-packs-not-showing-as-installed/
The second issue is that the content of Ambitions doesn't get copied over to where it needs to go. The newest pack you have installed (by the date EA released it, so that's University Life for you) runs the game in many ways, and it needs to be able to reference the data for the other packs. For most packs, the data is copied over (or rather, a shortcut is created that points back to the data) the first time you launch the game with that newest pack installed.
That doesn't happen for Ambitions. So you need to manually copy over the folder. This time, creating a shortcut doesn't work—I've tried it—so you'll need to copy and paste in the correct location. The video guide in this post is great: it shows you where to click, what to open, etc.
Once you have Ambitions installed and you apply the two workarounds, please test. If the game still works, you can install your other packs, and they should all work fine. The only other packs that need the same workarounds as Ambitions are Late Night, Fast Lane, and Outdoor Living, so keep this in mind if you ever buy any of those.
- 5 years ago
I would now like to install late night, do I follow the exact same work around as I did for ambitions? Thanks heaps, you have helped so much!
- puzzlezaddict5 years agoHero+
@jacindaham Yes, it's exactly the same workaround for Late Night, or rather two workarounds. I'm glad to hear it's working so far—having no serious complications is always a relief when installing Sims 3.