Re: The Sims 3 Seasons and Origin / not able to download pre-ordered Seasons

Sent

i already sent you mines.

Done, done, and done. :cathappy:

Thanks everyone, we have enough information now! We will keep you posted!

Do we get any free content or SimsStore credit for this inconvenience?  Because I got my email 14 hours ago and I still can't download.  This is ridiculous.  I could have gone to WalMart and been playing already.

Sent as well, thanks for helping us Ursula!

this is the first time i pre-ordered something from orgion is this a rare occurance?

I have read from many people they did not have this problem with previous EP's.

I am speaking to someone on Origin right now I will post the chat in a moment.

That is correct. I pre ordered Showtime. I  remember a heavy load on the servers so it took a few hours to download but it never said the game was unreleased the next day lol

Sent

I pre-ordered this when I ordered Supernaturals and got a discount on that game because I pre-ordered..... They need to fix this and if so... better do something to compensate us for THEIR issue.. I am not going to sit on hold or have a pointless talk with someone who doesn't have an answer.. I want to have the game I pre-ordered. I have the receipt of order also.. I have the two bonus contents too.... just not my Seasons Game