has anyone recieved any help from the company as to what in the hell is going on??!!! i havent seen anything to where they have commented, and i refuse to buy it elsewhere unless i get a refund for what i paid when i preordered in august!
Community AdminHi everyone,
Can some of you please send me a PM with their order number, full name, and email you ordered with?
Please do not post this information here but send it by PM. You can find the PM function when you click on my name in the upper right corner of my profile.
Thanks a lot,
Ursula
Sent
i already sent you mines.
Done, done, and done. :cathappy:
Community AdminThanks everyone, we have enough information now! We will keep you posted!
Do we get any free content or SimsStore credit for this inconvenience? Because I got my email 14 hours ago and I still can't download. This is ridiculous. I could have gone to WalMart and been playing already.
Sent as well, thanks for helping us Ursula!
this is the first time i pre-ordered something from orgion is this a rare occurance?
I have read from many people they did not have this problem with previous EP's.
I am speaking to someone on Origin right now I will post the chat in a moment.
Sent
I pre-ordered this when I ordered Supernaturals and got a discount on that game because I pre-ordered..... They need to fix this and if so... better do something to compensate us for THEIR issue.. I am not going to sit on hold or have a pointless talk with someone who doesn't have an answer.. I want to have the game I pre-ordered. I have the receipt of order also.. I have the two bonus contents too.... just not my Seasons Game
