@Nathiel13 Some launcher options are stored in Internet Explorer's settings, and clearing its cache can help. (Be sure to uncheck the box to preserve data for favorite sites.)
https://kb.wisc.edu/page.php?id=15141
If that doesn't change anything, can you be more specific about the problem? There are a number of distinct launcher issues, and the relevant troubleshooting steps are completely different.
Didnt help.
My problem layed with the fact that i had a push up notification that told me to cancel if i wanted to proceed with installed content. or packages. not sure.. i cant remeber - since i didnt think i had to screenshot something that was there first .. and then wasnt...
This notification was a manual step that i hope would not have to repeated, when pressing cancel and not showing me this message again.
Well.. thats it. I guess i have to deinstall the whole game, clean the pc, restart.. install the game again.
Your step didnt lead to a solution. although i as well deleted any config files possible, as well.
-.- tche.
@Nathiel13 What is missing from your game: expansion or stuff packs, store content, or mods or custom content? If you have missing packs, do they show as installed in Origin? If so, try clearing Origin's cache, then check whether they still read as installed.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Like i said. I did all that.
Thats why i asked such a specific question.
So.. again. Its not loading into the game. Thats the issue. The expansion content is finde, base game content ist fine.. store content is not..
And it was before..
After that push notifiction it wasnt.
IF I KNEW MORE:. i would say so.
@Nathiel13 I understand; this game has made most of us curse out our computer screens sooner or later.
For store content, there are a couple of obvious possibilties. One is that the file called ccmerged.package inside DCBackup has been corrupted; this file is necessary to make premium content work. But if some of your non-premium store items are also missing, the problem is probably not ccmerged. More likely would be that one of the .ebc bundles in DCCache is corrupted, and the launcher isn't reading that bundle or any of the files numbered higher than it. You can use a version of Method by Mell, described on this page (scroll down), to test the bundles one at a time:
https://sims3.crinrict.com/en/2011/01/tutorial-how-to-get-rid-of-unwanted-custom-content.html
If all of your store content is missing, try installing one file into a new game folder and see whether it works. Also, have you recently added another Sims 3 base game code to your account? Do you or did you have Origin Access at some point? Store content can "go missing" when it's attached to a code or account that's different from the one opening the launcher.
By the way, most of the troubleshooting steps here don't involve reinstalling the whole game, nor would that be necessary unless there's a mismatch between your base game code and the one tied to your store account. Usually, working with a clean Sims 3 game folder is enough.
