[READ FIRST] Help us Helpers to Help you
This guide was specially written for Sims 3 but it goes for all games. Some things might not apply but usually each forum has an overview with general issues and troubleshooting steps.
First let m...
Forum Discussion
PLEASE!!!!
People that help out at the AnswerHQ are users like you. We cannot look into your account, we cannot help you with serial codes or account issues.
Need a refund ? Been Overcharged ? Game not showing up ? Serial code invalid ?
Read the info availble, there's nothing to add to that. Read the stickies before you post, read this thread before you post.
It feels like I answer one question and three new one WITH THE EXACT SAME ISSUE pop up. This is again getting out of hand. Please try to help yourself and contact Customer Support where applicable.
It seems there is no longer an Email option and live chat lines are long but emails didn't get answered before (took two month at least) so it might be a good thing that there is no longer an email option.
----
Also please do not send me an PM if you need help. They won't be answered. Thanks
I have my standards to what posts I answer and which one I don't. Sometimes I also don't know an answer (especially if you're on a mac) so there's no use sending me a PM. I answer what I want and on my own time. I'm not reimbursed by EA in any way so my time is mine.
So if you read the first post and keep to the guidelines, you increase your chances, if you bump your thread ever hour and send me a PM, I hope someone else helps you.
