Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Redeem a Code Broken

For some reason no matter what I do when I click the link to redeem a code the site freezes up and won't give me the option to redeem my code, is anyone else having this issue?
pc
technical issues
  • MaxisBazajaytee's avatar
    MaxisBazajaytee
    9 years ago

    Hey all, just to let you know. We found the cause of the problem you reported in this thread and have released an update to the website to address it.
    You should now be able to redeem codes properly without experiencing the endless loading.

    Thank you for your reports and if you experience any other issues redeeming your codes on TheSims3.com let us know.

Anonymous's avatar
Anonymous
10 years ago

Tried both, the options for registering a game and redeeming a code came up but when I click on the little plus to get to it there is no response 

Anonymous's avatar
Anonymous
10 years ago

I'm starting to think this is an issue on the site admin's end and not really mine. I hope they see this, seems like they have been having a lot of server issues recently

  • Vgrace573's avatar
    Vgrace573
    10 years ago

    The Make Me A Deal page is down and although it doesn't show it, the weekly deals page reverted yesterday to last weeks deals after showing this week's for just a short time.  Even the log in is out of whack.  Hopefully they're working on all this and your problem is just part of the larger one.  Frustrating I know but I think we just need to wait it out.  Personally I'm afraid to even make a purchase as is.  Just hang in there.  They're still making money from this site so they'll fix things to keep it that way.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,431 PostsLatest Activity: 3 months ago