Just purchased the Sims 3 World Bundle, and received codes for Monte Vista and Hidden Springs. Tried on store.thesims3.com/myAccount.html and https://myaccount.ea.com/am/ui/payment-wallet/product-code , both don't work!
On https://store.thesims3.com/myAccount.html, clicked and no respond at all. Can anyone help??
The same thing happened to me. It's been over 24 hours the code just doesn't work on the Sims 3 store.
i have the same problem, did ea help already helped you? So yes what did they tell you to do?
I contacted EA tech support and they said it can take up to 24 hours for the codes to sync with the servers. I’ll wait and see, but honestly this feels a bit long for a paid product. If it still doesn’t work, I may have no choice but to request a refund.
This happened to me the other day. They tried to help, but ended up refunding me.
