10 years ago
redeem code
I put in sims 3 monte vista and follow instructions and it said to enter my code i do and then it said it has already been used but it don't show up on my game.

Product codes can only be redeemed once. This means you need to access the Origin account on which the game was redeemed against.
If you no longer remember the details then you can speak with a Game Advisor whom should be able to assist, use this custom link.