Forum Discussion

Morghax's avatar
Morghax
12 years ago

Redeemed the 20-digit Humble Bundle codes through Origin

[quote]First of all, thank you all for your patience while our teams have worked to resolve the problems redeeming the codes and apologies once again for the inconvenience this has caused you all. P...
pc
technical issues
cse90's avatar
cse90
12 years ago

Hello everyone,

I was a little bit heedles because I have redeemed the new ( 20 digit code) via origin.com. I CAN see the sims 3 in origin client.

After that I have read the latest solution which was written by eastephen (The Sims 3 Humble Bundle - SOLUTION. 16-08-2013).

Now I cannot redeem the new code via thesims3.com. It's quite interesting.

We can use our origin password on thesims3.com but we cannot see our purchased product. Should I have redeemed the code on thesims3.com first?

Can I use The Sims 3 on origin properly? Should I redeem all The Sims 3 product on thesims3.com ? Does it have any advantage or disadvantage?

There are lots of question.

I really look forward to hearing some thoughts from EA Supporter.

Anonymous's avatar
Anonymous
12 years ago

@cse90,

In your case, please contact the Customer Support team directly for help with the codes.

If you click on the following link you will be taken directly to the Origin contact page: https://help.ea.com/en/contact-us/ask

Thanks.

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